Luxe Domain studio is located on the traditional lands of the
Wurundjeri Won-wurrung and Bunurong peoples of the East Kulin
Nation. We pay our respects to Elders past, present and emerging.
Privacy Policy
Last updated: April 2026
Luxe Domain (“we”, “us”, or “our”) is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
Who We Are
Our website address is: https://www.luxedomain.com. Luxe Domain is a luxury property consultancy specialising in downsizing, styling and property sales advisory services, based in Melbourne, Australia.
Information We Collect
We may collect the following personal information when you interact with our website or services:
- Name and contact details (email address, phone number)
- Information you provide through our contact or enquiry form
- Information about your property or downsizing requirements
- Technical data such as IP address, browser type, and pages visited (collected automatically)
How We Use Your Information
We use your personal information to:
- Respond to your enquiries and provide our services
- Send you information relevant to your property or downsizing goals
- Improve our website and services
- Comply with our legal and regulatory obligations
We will not use your information for marketing purposes without your consent, and we will never sell your personal data to third parties.
Contact Forms
When you submit an enquiry through our contact form, we collect your name, email address, phone number (optional), and the details of your enquiry. This information is used solely to respond to your request. We retain form submissions for a reasonable period to allow us to follow up on your enquiry.
Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of some areas of our website.
Third-Party Services
We may use trusted third-party services (such as analytics or email delivery providers) to operate our website and communicate with you. These providers are bound by their own privacy policies and are not authorised to use your information for any purpose other than providing services to us.
Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When your information is no longer needed, we will securely delete or de-identify it.
Your Rights
You have the right to access the personal information we hold about you, and to request corrections if it is inaccurate, incomplete, or out of date. To make a request, please contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date. We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: kym@luxedomain.com