At Luxe Domain, we respect and value your privacy. This policy outlines how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
1. What We Collect
When you interact with Luxe Domain—whether through our website, newsletter sign-up, contact form, e-book downloads, or consultations—we may collect the following personal information:
- Name
- Email address
- Phone number
- Postal address (where applicable)
- Details about your home or project (if you choose to share them)
2. How We Use Your Information
We only collect information necessary to provide our design services and communicate effectively with you. This may include:
- Responding to enquiries or consultation requests
- Sending you our newsletter or e-book (with your consent)
- Delivering updates on services, events, or promotions
- Personalising your experience with Luxe Domain
- Improving our website and client experience
We never sell or rent your information to third parties.
3. How We Store Your Information
Your data is stored securely via trusted platforms such as Mailchimp and our secure website provider. Access is limited to authorised team members only. We take reasonable steps to protect your information from misuse, loss, or unauthorised access.
4. Cookies & Website Analytics
Our website uses cookies to improve user experience and gather anonymous website traffic data via tools like Google Analytics. This helps us better understand how visitors use our site and allows us to enhance its performance.
You can choose to disable cookies through your browser settings.
5. Your Rights
You have the right to access, correct, or request the deletion of your personal information at any time. You can also opt out of email communications using the unsubscribe link provided in each email.
6. Third-Party Links
Our website may include links to external sites. While we only link to trusted sources, we are not responsible for the privacy practices of these sites.
7. Contact Us
If you have any questions or concerns about this privacy policy or your personal data, please contact:
Kym Lackmann
Founder, Luxe Domain
📧 info@luxedomain.com.au
Updated May 2025
This policy may be updated from time to time. Please check this page periodically for changes.